Tianyi brand Water Service Trucks maintenance convenience
1、The chassis is modified by the second class chassis, with reasonable and balanced layout, which is convenient for the maintenance and repair of the chassis engine, transmission, etc. The whole vehicle structure is beautiful, generous and well-designed, with special consideration of the space for maintenance and so on.
2. The hydraulic and electrical spare parts used in the product are easy to maintain, replace and purchase.
3, free warranty period period: 24 months, our company arranged after-sales service personnel to the bidding party stationed 7 * 24 hours service, until the end of the warranty period.
4, the response and service efficiency: maintenance personnel to receive maintenance notification of the arrival time: to ensure that after receiving the warranty notification, within 10 minutes to respond to the service personnel to arrive at the user's site within 30 minutes of continuous on-site maintenance of the product.
5. Our company has been in Haikou, Sanya Airport, Beijing, Xi'an and other regions, commissioned authorized airport maintenance agencies, storage of spare parts.
6. In the 24-month warranty period, we provide 10 annual inspection tours, quarterly maintenance, to provide maintenance report to the bidder, and 24 months not less than 20 visits to customers, to understand the operation of its products, and is responsible for solving all problems arising from its products, the problems occurring in a timely manner to repair and change the quarterly warranty for the warranty period of 20 months of maintenance and repair (including the possible replacement of wearable and consumable parts) all by our (including possible replacement of consumable parts) are all free of charge by us.
7. Parts supply: stock purchasing vehicles commonly used parts and set up a parts library, Tianyi has sufficient parts reserves, 95% of the commonly used parts can be reached within one day to the scene for maintenance services, long-cycle parts, Tianyi has a stock of the company can ensure that the latest three days to arrive at the scene for maintenance.
8、My company specifically set up an after-sales service department, unified management of the company's product after-sales service activities, the company has a permanent after-sales service organizations in Guangzhou, Shanghai, Beijing, Nanning, Chongqing, Chengdu, Zhengzhou, Hunan, Xinjiang, Xi'an, Haikou, Sanya, etc., and has more than 20 friendly cooperation after-sales service partners across the country, to provide 24 hours × 7 days after-sales service, to ensure that upon receipt of warranty notification, the After receiving the warranty notice, we guarantee that we will respond within 10 minutes, and the service personnel will arrive at the user's site within 30 minutes for continuous on-site maintenance of the products until the faults are removed and normal service is fully restored, and we can provide technical guidance to the user's operators according to the situation. Our company also reached a good cooperation agreement with Jiangling, Qingling, Dongfeng and other automobile companies, sharing its service network throughout the country.
